The difference between a taxi and a private hire vehicle

Hackney carriages have a 'Taxi' roof sign and meter. They are allowed to pick up from taxi ranks and when hailed in the street.

All other work is private hire and involves pre-arranged booking. If a private hire vehicle stops when hailed it is likely that the people travelling would not be insured.

A list of licensed operators, fares that hackney carriages can charge and details of how to make a complaint about a taxi can all be found on the Taxis page on the council's public website.